COMPLAINTS
Complaints
Should there be an occasion when we do not meet your expectations, we are equally committed to dealing
with a complaint in a thorough manner. If you wish to register a complaint or request a copy of our complaints procedures, please get in touch.
In writing, addressed to:
Complaints at Clear Insurance Management Ltd, 1 Great Tower Street, London EC3R 5AA
By email: complaints@thecleargroup.com
By telephone: 020 7280 3450
In the unlikely event you cannot settle your complaint with us directly, you may be entitled to refer it to the Financial Ombudsman Service (FOS). You can find out more about this by visiting the FOS website at www.financial-ombudsman.org.uk.
A copy of our procedures for dealing with complaints is available on request.
Inspire Credit Management is a trading style of Clear Insurance Management Limited which is authorised and regulated by the Financial Conduct Authority (FCA). You can check these details on the Financial Services Register by visiting the FCA’s website (www.fca.org.uk). Our FCA number is 307982. Registered in England and Wales, No. 3712209. Registered office: 1 Great Tower Street, London, EC3R 5AA.
Inspire Credit Management | The Old Bakery | Shaw Lane | Lichfield | WS13 7AG | United Kingdom